Privacy
Policy

Last updated 02/18/2026

1. Information We Collect

a. Account Information

When you register for CRE Radar, we collect your name, email address, and company name. You may also sign in via a third-party authentication provider, in which case we receive the information you authorise that provider to share with us.

b. Usage Information

We collect information about how you use the platform, including the sites you monitor, your alert preferences, and log data such as your IP address, browser type, and device information.

c. Communication Information

We store records of communications we send you, including email alerts, push notifications, and in-app messages. If you contact us directly, we retain those communications as well.

d. Payment Information

Payment processing is handled by a third-party provider (such as Stripe). We do not store your full card details on our servers. We may retain billing records such as transaction IDs and amounts for accounting purposes.

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the CRE Radar service
  • Deliver personalised listing alerts to you
  • Process billing and manage your subscription
  • Respond to your support requests and enquiries
  • Monitor usage patterns and detect fraud or security issues
  • Comply with applicable legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who help us operate the platform (e.g. email delivery, analytics, payment processing), bound by confidentiality obligations.
  • Legal Authorities: When required by law, court order, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable safeguards to protect your information, including encryption in transit, access controls, and ongoing security monitoring. However, no system is 100% secure. We cannot guarantee the absolute security of your data and encourage you to use strong passwords and keep your credentials confidential.

5. Data Retention

We retain your personal information only as long as necessary to provide the service and fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing activities
  • Request portability of your data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@creradar.com.

7. Cookies & Tracking

We use cookies and similar tracking technologies to improve platform functionality, analyse usage patterns, and personalise your experience. You can adjust cookie preferences in your browser settings, though some features may not function correctly if cookies are disabled.

8. International Users

CRE Radar is operated in Canada. If you access the platform from outside Canada, your data may be transferred to and processed in Canada or other countries where our service providers operate. By using the service, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review this policy periodically. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.